FAQ's

What is VIBookCrate?

VIBookCrates is a monthly/quarterly book subscription box business. We have multiple boxes available - all designed to give the reader an amazing reading experience.

What is in a VIBookCrate?

You can expect a novel. They are not new releases but they are new copies. They will be either hardcover or trade paperback - NO pocket books.
You will also receive 2-4 other items that tie into the theme of the box. All items will be connected to the theme and picked to create a fun and engaging experience for the readers.
Middle grade box items could include: bookmarks, lip balms, art supplies, puzzles, crafts, trinkets or treats.
Seasonal box items could include: bookmarks, stationary, candles, soaps, socks, jewelry, magnets or lip balms.

How much does it cost?

The monthly middle grade crates are $25 a month plus $15 flat rate shipping (and taxes).
The seasonal crates are $45 each plus $15 flat rate shipping (and taxes).
If you choose a recurring subscription for the JR box you will be charge on the 15th of the month. 
Ex - Charged on January 15th for Februarys box. 

When and How do you ship?

Our monthly boxes will ship after the 1st of the month.
Seasonal box shipping months are: February (Spring) - May (Summer) - August (Fall) - November (Winter).
We use Canada Post.

Do you ship internationally?

We are JUST shipping within Canada at the moment - BUT we are working on it!

Im local. Can I pick up?

YES! Use 'cowichanvalley' at checkout and it will take the shipping cost off! Remember you can only use ONE discount code per order!

Do you have a refund policy?

Our boxes are not eligible for refunds or returns. If there is a missing or damages product please contact us ASAP and we will make it right. vibookcrate@gmail.com